![]() ![]() On that PC, download Microsoft’s Media Creation Tool, run it, and choose ISO when prompted. Grab another PC and a USB drive with at least 16GB of space. If you’re using a Windows PC, you can create a bootable USB drive with Windows on it to browse your hard drive. If the computer still works, though, you can use it to boot into a different environment that can (hopefully) access your data. ![]() Maybe the bootloader is corrupted, or maybe driver issues are giving you a black screen rather than the familiar Windows desktop. It’s possible your computer’s hardware is still in good working order, but can’t boot into Windows. Don’t fret if you aren’t super experienced you can handle this as long as you follow the instructions closely. Both require an external drive to copy the data to, which you can use to store your files while you repair or replace your computer. There are two primary ways I recommend retrieving that data: one requires a little software know-how, while the other requires a little hardware finesse. Best Malware Removal and Protection Software.
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